Privacy Policy

Your privacy and trust is important to us, so we ensure that we handle your data with care and only use it for the purposes that you have given permission and always respecting applicable legislation. Below we detail how we use any data you provide us with and how we manage that data to protect it. Vokèra is registered as a data controller with the Information Commissioner’s Office.

Non Personal Data

When you visit the Vokèra website our web server automatically records the name of your internet service provider, the website from which you visit us, the date and the length of your visit. We do not automatically record information allowing visitors to the site to be personally identified.

Personal Data

Personal data is collected by us confidentially and in accordance with data protection law. Your personal data is only stored if you volunteer to provide it, for example, to request information, submit a service visit, or to register a product for purposes of warranties etc. Vokèra will only use your personal data to satisfy the request you have made, and will not disclose information to third parties without your prior consent. Any personal data stored by Vokèra is protected to ensure unauthorised persons cannot access or disclose the data. Vokèra uses security measures to protect the data we collect, in order to prevent manipulation, loss and destruction. No user information provided to this site is stored anywhere on the internet that can be accessed by the public. Vokèra will not ask for any ‘sensitive personal information’.

Data Retention

Vokèra will retain personal information as long as needed to comply with its contractual and legal obligations. If the personal information is not subject to contractual or legal obligations, Vokèra will retain the data for as long as is required for the original purpose for which it was collected.

Cookies

Our website uses Cookies: cookies are short text files (letters or numbers) which allow the web server to store information about you on your Internet browser and which can be used again during the visit of the website (session cookies) or at a later date, which may be some days afterwards (persistent cookies). The cookies are stored, on the basis of user preferences, by the single browser on the specific device used (computer, tablet or smartphone). Cookies do not collect information that directly identifies the user. In fact Vokèra is unable to obtain any personal information through cookies which directly identifies you (e.g. name, surname) unless you provide it directly. Neither can another website use a cookie set by our website to access other information contained in your computer. Once saved in the computer, the cookie can only be read by the website that created it (and therefore, in our case, only by this website).

Analytics

This website uses Analytics, a web service provided by Google. Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Third-party Links

In some instances, Vokèra may provide links to third-party controlled websites, which Vokèra will make reasonable efforts to identify as such. Vokèra does not control such third-party websites, however, and cannot be responsible for the content or the privacy practices employed by other websites.

Change of Policy

As Vokèra expands and improves this website, we may need to update this policy. This policy may be modified from time to time without prior notice. We encourage you to review this policy on a regular basis for any changes. Substantive changes will be identified at the top of the policy.

If you require more information about our privacy policy please contact us at: marketing@vokera.co.uk