Technical Support

Vokèra’s technical support centre is available to offer advice over the phone for Gas Safe Registered engineers. Our support line is open Monday to Friday 8.15am to 5pm and Saturday 8am to 12pm.

To contact us, please call: 0844 391 0999 and select option 4 or email:

 Technical Support on Current Products

  • To help diagnose faults
  • To help carry out repairs
  • To help installation

 Technical Support on Obsolete Products

Technical support on the current product range is offered free of charge. A nominal charge is made for Vokèra appliances that are obsolete. We are happy to arrange training on obsolete appliances to aid repair and reimburse charges for technical support in Affinity points. To register to affinity click here.

 Pre Sales Advice

Vokèra has a dedicated Pre Sales Advice team, to find out more click here.